Other pioneering manufacturers, a number of industrial goods companies have attempted to make the shift from pure manufacturing organizations to organizations with an added focus on after-sales services, such as preventive maintenance; spare-parts supply; repairs, retrofits, and upgrades; and disposal and recycling. But many companies are struggling in that effort, and few are reaping the full extent of the expected rewards. Part of the problem is that these companies tend to see their product-based businesses as central to their identity and their service businesses as tangential. As a consequence, their service businesses are often under managed, under talented, and underdeveloped. In short, many industrial-goods companies are effectively ignoring a potential source of stable revenues and cash flows—precisely when they need them most.
We at Mechatronics International, are committed for our customers for all after sales support.
We have almost 100 percent
repeat orders from our customers and this is the result of our after sale support.